To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Due to the nature of digital media I cannot give refunds for digital file purchases. If there is a problem with your file. Contact me for a replacement.
Non-returnable items:
- Downloadable software products
There are certain situations where only partial refunds are granted:
- All shipping charges are not refundable
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {charleslynn1969@gmail.com}.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace digital file items. Original artwork is one of a kind and cannot be replaced, only returned.
Shipping returns
To return your product, you should mail your product to: {
Lynn Wilson 292 county road 358 Clanton Alabama 35045}.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a track-able shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us at {lynn@lynnwilsonart.com} for questions related to refunds and returns.